DIETITIAN DANICA CANCELLATION AND PAYMENT POLICIES

Rescheduling / Cancellation Policy

All prepaid appointments are non-refundable. If you are unable to keep your appointment, please provide us with at least 24 hours notice so your appointment can be rescheduled or cancelled. If you miss an appointment without notifying your practitioner or cancel your appointment with less than 24 hours notice, the prepaid session will be forfeited and no refunds will be made available. If cancellation / rescheduling with less than 24 hrs notice is due to an emergency, please contact your practitioner as soon as able to reschedule your appointment. Application of our rescheduling / cancellation policy remains subject to the discretion of your practitioner at all times.

Payment Policy

Our fees are non-negotiable and non-refundable. You are responsible for making full payment at the time of service and if you have prepaid for packages, all unused sessions are non-refundable and forfeited if they are not used within the recommended time frame as stated on the payment page or unless otherwise notified by your practitioner. 

Please note that if you are more than 15 minutes late to your scheduled Telehealth appointment, your appointment is deemed cancelled and no refunds/rescheduling will be made unless under the discretion of your practitioner.