6 WEEK BLOOD SUGAR FOUNDATION PROGRAM TERMS AND CONDITIONS

Privacy Policy

We value your privacy and all information collected is treated as confidential information. We handle your information in compliance with our obligations under the Privacy Act 1988 and Health Records and Information Privacy Act 2002 (to the extent applicable). We use your information only for the purpose of providing you with quality care in connection with the dietetic services we offer. In some circumstances, we will disclose selected information to other health providers (i.e. medical practitioners, specialists or other allied health professionals) if it directly relates to your care or where required by law. Your information is securely stored and only accessible by us for the abovementioned purpose. You can request access to your personal information or request we correct the information at any time. 

 

Rescheduling / Cancellation Policy

All prepaid appointments are non-refundable. If you are unable to keep your appointment, please provide us with at least 24 hours’ notice so your appointment can be rescheduled or cancelled. If you miss an appointment without notifying your practitioner or cancel your appointment with less than 24 hours notice, the prepaid session will be forfeited and no refunds will be made available. If cancellation / rescheduling with less than 24 hrs notice is due to an emergency, please contact your practitioner as soon as able to reschedule your appointment. Application of our rescheduling / cancellation policy remains subject to the discretion of your practitioner at all times.

 

Please note that if you are more than 15 minutes late to your scheduled Telehealth appointment, your appointment is deemed cancelled and no refunds/rescheduling will be made unless under the discretion of your practitioner. 

 

Payment Policy

Our fees are non-negotiable and non-refundable. You are responsible for making full payment at the time of service and if you have prepaid for packages, all unused sessions are non-refundable and forfeited if they are not used within 8 weeks of purchasing the program or unless otherwise notified by your practitioner. 

 

Medicare and Private Health Insurance Claims 

 This program is not covered under Medicare. However, if you have a valid, GP Chronic Condition Management Plan (GPCCMP) for conditions such as Prediabetes or Type 2 Diabetes, you may be eligible to claim the Medicare rebate (currently $61.80) for 1:1 Telehealth sessions only (ie. the initial consult and review consult).

Please be aware we do not process your medicare claim on your behalf. Instead you will be required to self-claim through medicare via your MyGov account to obtain the Medicare rebate if you have a valid GP Chronic Condition Management Plan (GPCCMP). We will provide you with an itemised invoice for your eligible Telehealth sessions on completion of each individual session, as well as instructions of how to do this online. 

Please also remember there is a limit of 5 allied health sessions per calendar year under medicare (shared across all allied health eg. physio, podiatriast, dietitian etc). It is your responsibility to ensure you have not used your sessions with other allied health providers in the calendar year as Medicare rebates may not be available if you have used all your sessions prior to your initial Dietitian consult and/or review consult. 

Private health insurance rebates may be applicable for the 1:1 Telehealth sessions only, depending on your insurance. Please check these details with your insurance before purchasing. Please be aware we do not process your private health insurance claim on your behalf. We will provide you with an itemised invoice for the Telehealth sessions within the program (on completion of each individual session) that you can show your private health insurance. 

CLIENT CONSENT

By ticking on the checkout page:

  •  You declare that the information that you have provided on the form is true and accurate at the time of purchase. 
  •  You acknowledge and agree to the Terms & Conditions outlined above.
  •  You consent to your dietitian (Danica Vaz or other relevant practitioner) collecting and storing my personal and health information for the purpose of providing dietetic care.
  •  You consent to your dietitian (Danica Vaz or other relevant practitioner) to share your personal, health or confidential information (to the extent relevant)  with your GP or other relevant health professionals involved in your care.
  • You understand that if you wish to claim medicare rebates or private health insurance, this will not be processed by your dietitian and you will need to self-claim via Medicare or your private health insurance as listed above. You understand should you wish to claim the Medicare benefit that you have a valid GP Chronic Condition Management Plan referral and can provide a copy to your dietitian when requested. You also acknowledge it is your responsibility to ensure you have not already used up your Allied Health Medicare sessions in the calendar year and acknowledge if this happens that you may not receive the Medicare benefit.
  •  You understand that your credit card details may be kept securely on file for future transactions on your account. You authorise your card to be charged for dietetic services agreed with my dietitian (Danica Vaz or other relevant practitioner) including for purchases, payment plan subscriptions and late fees. 
  •  You consent to receiving newsletters and marketing emails from Danica Vaz and Dietitian Danica and you are aware that you can unsubscribe at any time.